FAQ
At Crane Optical, we are committed to providing full professional services. Dr. Wu, a qualified, registered optometrist, is waiting to answer any questions you may have regarding the health of your eyes or the lenses you wear.
You can contact us via email at service@craneoptical.com or by phone during office hours at (248) 545-5600.
The following section contains the most frequently asked questions from patients of Crane Optical:
Q: How often should I get my eyes examined?
A: It is recommended that you get a yearly exam - more often if you are having problems or have certain eye conditions.
Q: How long should an eye examination take?
A: It depends on the patient. A young, healthy person with no apparent problems will take about 20-30 minutes. Someone older, perhaps with high blood pressure, diabetes, glaucoma, or other ailments can take longer. The optometrist will determine what clinical tests are needed to provide the correct information for new glasses or contact lenses. If necessary, the patient may be referred to another specialist.
Q: How old does a child have to be before he or she can have an eye examination?
A: Any age really. A child's eyes have finished developing by the time they are about eight years old. Many health authorities screen children in the area of around three years of age. If you are concerned or if there are members of your family with eye problems, then it is best to have your child's eyes examined as soon as possible. All children should have their eyes examined before they start school. For infants, go to infantsee.org to find out more information about screening for infants.
Q: Is it true that wearing glasses all the time will make my eyes lazy and I will become dependent on the glasses?
A: No. People who wear the proper glasses realize that they can see more clearly and comfortably. What they may have considered normal and acceptable before is now inferior by comparison. Also, not wearing your glasses puts more strain on your eyes which could make them worse.
Q: I am diabetic. Does that make a difference?
A: Yes. Diabetes can cause severe problems with your eyesight. It is important that your eyes are checked every year, preferably with drops to dilate the pupil, so that the retina (back of the eye) can be examined thoroughly.
Q: If there is a history of glaucoma in my family, am I likely to inherit it?
A: If there is glaucoma in your family, you may be more at risk of developing it. Glaucoma can be treated effectively if it is diagnosed in time, so be sure to have a regular eye examination.
Q: What are cataracts?
A: A cataract is when the lens inside the eye gets cloudy - preventing you from seeing clearly. It is not a curtain or a film that grows over the eye. Cataracts develop to a greater or lesser extent in people's eyes in different ways.
Q: I have been told that I cannot wear contact lenses because I have astigmatism. Is this true?
A: There are many kinds of contact lenses available now which will correct astigmatism, both in soft and gas-permeable materials. A thorough eye examination can determine if you are a candidate for these new lenses.
Q: What is the difference between an optometrist and an ophthalmologist?
A: An optometrist is a licensed doctor trained to diagnose and treat vision disorders. They can also diagnose and treat many conditions such as eye infections (pink eye, as an example), remove foreign bodies, and glaucoma. For conditions they do not treat, they will refer you to the appropriate specialist. An ophthalmologist's training is mostly medical. They usually treat eye disease, do surgery, and have less training for vision. Many ophthalmologists will specialize in a specific part of the eye, such as the cornea (front of the eye), retina (back of the eye), or the eye lids.
Q: What happens if the frames are defective or break?
A: We provide a one-year warranty from the date of purchase against defects on all products we sell (unless specified). We will repair or replace the frame that has broken under normal usage conditions with the same or similar product.
[Subject to availability and some restrictions may apply]
Q: I think I have good eyesight but I would like to wear glasses as a fashion accessory. Would an optician be prepared to give me glasses that do not change my vision?
A: If you have had your eyes checked and they are as good as you think, then your practitioner will have no objection to you having plain or tinted lenses in a frame of your choice, or contact lenses that can enhance or change the color of your eyes.
Crane Optical - 236 W. 9 Mile Road, Ferndale, MI 48220 - Phone: (248) 545-5600